Getting feedback from users
How to get close to your users and hear what they think about you.
158
New Contacts Reached
79%
Open Rate
34%
Reply Rate
Step one email
Subject: your word on Setapp
Greetings {{firstName}}
My name is Hannam and I’m your dedicated Setapp expert. It’s about time we met!
You’ve been a Setappian for quite a while and got to witness how the product grew and changed, which makes your feedback literally invaluable. Therefore, I’d love a chance to talk about your experience in more detail, and see if I can do something for your team at {{companyName}}. And let’s talk bonuses as well. 😊
Please, go ahead and pick the best time for us to connect.
Appreciate your response!
{{signature}}
P.S. {{unsubscribe}}
Step two email
Subject: your word on Setapp
Hey {{firstName}}
Cards on the table… I emailed you recently about getting your feedback on Setapp and haven’t heard back yet. Your experience means a lot to us, especially after the recent IOS support release.
Is there a good time for us to chat this week?
I promise to keep the timing and make it worth your while.
{{signature}}
P.S. {{unsubscribe}}
Step three email
Shared by Hanna Bezuhla
at Setapp
